Terms & Conditions

1. Introduction

Welcome to Mech Keybs, operated by Generix Ventures, LLC, doing business as Mech Keybs. By accessing or using our website at www.mechkeybs.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please review them carefully.

2. Acceptance of Terms

By accessing the Site, you accept and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, please do not use the Site.

3. Changes to Terms

Generix Ventures, LLC reserves the right to change these Terms at any time. We will notify you of significant changes by posting the new Terms on the Site. Your continued use of the Site after such changes are posted constitutes your acceptance of the new Terms.

4. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

5. Vendor/Seller Policy

5.1 Vendor/Seller Agreement

By signing up as a vendor or seller on Mech Keybs, you agree to comply with our Seller Policy outlined below. This agreement supplements the general Terms and applies specifically to vendors/sellers.

5.2 Seller Policy

As a vendor or seller on Mech Keybs, you are required to:

  • Adhere to all applicable laws and regulations, including but not limited to consumer protection laws and regulations governing the sale of goods.
  • Provide accurate and complete information about your products, including but not limited to price, description, and availability.
  • Fulfill orders promptly and professionally.
  • Handle customer service inquiries, returns, and disputes promptly and professionally.
  • Maintain a high level of quality and service.
  • Adhere to the Acceptable Content Guidelines as outlined in the Seller Policy section.
  • Adhere to the Seller Policy section outlined below.

Failure to comply with the Seller Policy may result in the suspension or termination of your seller account.

5.3 Print-on-Demand Services

Our print-on-demand services are fulfilled through Printful. By using these services, vendors acknowledge and agree to:

  • Create and maintain their own Printful account
  • Connect their Printful account to our platform
  • Comply with both Mech Keybs and Printful’s requirements and policies
  • Understand that product fulfillment, printing, and shipping are handled by Printful
  • Accept that product specifications, pricing, and availability are subject to Printful’s terms
  • Acknowledge that quality standards and variations are as defined by Printful

Vendors retain ownership of their designs while granting necessary licenses to both Mech Keybs and Printful for order fulfillment. For complete technical requirements and operational procedures, please refer to the Print-on-Demand section in our Seller Policy and Printful’s documentation.

6. Intellectual Property

All content included on the Site, such as text, graphics, logos, images, and software, is the property of Generix Ventures, LLC or its content suppliers and is protected by copyright, trademark, and other laws. Unauthorized use of the content may violate these laws.

7. DMCA Notice & Takedown Procedures

Mech Keybs has registered a Designated Agent with the U.S. Copyright Office pursuant to the Digital Millennium Copyright Act (DMCA). We respond promptly to claims of copyright infringement committed using our service.

7.1 DMCA Designated Agent

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please report it to our Designated Agent at [email protected]. Our Designated Agent is registered with the U.S. Copyright Office pursuant to the Digital Millennium Copyright Act (DMCA).

7.2 Required Notice Contents

To be effective, your DMCA notice must include ALL of the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works, a representative list of such works.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

7.3 Counter-Notice Procedure

If material that you have posted has been taken down, you may file a counter-notification that contains:

  1. Your physical or electronic signature
  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Mech Keybs may be found, and that you will accept service of process from the person who provided notification or an agent of such person

7.4 Repeat Infringer Policy

Mech Keybs maintains and enforces a strict repeat infringer policy:

  • First Violation: Warning and content removal
  • Second Violation: 30-day account suspension and content removal
  • Third Violation: Permanent account termination

We reserve the right to terminate accounts of repeat infringers at our discretion, regardless of the number of formal DMCA notices received.

7.5 Vendor Responsibilities

All vendors on Mech Keybs must:

  1. Ensure they have necessary rights to sell all products and use all content
  2. Respond promptly to any intellectual property claims
  3. Provide documentation of their rights when requested
  4. Remove infringing content immediately when notified
  5. Indemnify Mech Keybs against any claims arising from their intellectual property infringement

7.6 Good Faith Belief

We reserve the right to remove content we believe in good faith may infringe on another’s intellectual property rights, with or without notice to the content owner. For repeat offenders, we may terminate their access to the service.

8. Limitation of Liability

To the maximum extent permitted by law, Generix Ventures, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Site; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Site; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

9. Governing Law

These Terms and any disputes arising out of or related to the Site shall be governed by and construed in accordance with the laws of the state of Washington, without regard to its conflict of law principles.

10. Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the Site shall first be resolved through good-faith negotiations. If such negotiations fail, both parties agree to submit the dispute to mediation. If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

11. Indemnification

You agree to indemnify, defend, and hold harmless Generix Ventures, LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site, any user postings made by you, your violation of any terms of these Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

13. Entire Agreement

These Terms, our Privacy Policy, and any other legal notices published by us on the Site shall constitute the entire agreement between you and Generix Ventures, LLC (Mech Keybs) concerning the Site.

14. Privacy Policy

By using the Site, you acknowledge that you have read and understood our Privacy Policy, which outlines how we collect, use, and protect your personal information. The Privacy Policy is incorporated by reference into these Terms and Conditions. We are committed to safeguarding your privacy and ensuring that your personal data is protected. Please review our [Privacy Policy](link to Privacy Policy) for detailed information on how we handle your data.

15. Account Registration

To access certain features of the Site, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

If you become aware of any unauthorized access to or use of your account, you must notify us immediately. We will not be liable for any loss or damage arising from your failure to comply with these obligations.

We reserve the right to terminate accounts, refuse service, or cancel orders in our sole discretion.

16. Prohibited Conduct

In addition to the terms outlined in the “Use of the Site” section, you agree not to engage in any of the following prohibited activities:

  • Spamming: Sending unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation.
  • Phishing: Attempting to fraudulently acquire sensitive information such as usernames, passwords, or credit card details by disguising yourself as a trustworthy entity.
  • Hacking: Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site.
  • Impersonation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Harassment: Engaging in any form of harassment, abuse, or harmful behavior towards others on the Site.
  • Posting Malicious Content: Uploading, posting, or otherwise transmitting any viruses, malware, or any other malicious code that could damage or disrupt the proper functioning of the Site or any user’s computer.
  • Illegal Activities: Engaging in any illegal or unauthorized activities that violate local, state, national, or international laws.

We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including without limitation, removing the offending content from the Site, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.

17. Termination

We reserve the right to terminate or suspend your account and access to the Site at our sole discretion, without prior notice or liability, for any reason, including if you breach any of the Terms. Upon termination, your right to use the Site will immediately cease.

If you wish to terminate your account, you may simply discontinue using the Site or contact us to request the closure of your account. All provisions of the Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These additions will help strengthen your Terms and Conditions by covering key aspects related to privacy, account security, prohibited activities, and termination of services.

18. Contact Us

If you have any questions about these Terms, please visit our Contact page on the Site for information on how to reach us.

Seller Policy

1. Introduction

Welcome to the Mech Keybs Seller Policy. This policy outlines the terms and conditions that apply to vendors and sellers using the Mech Keybs platform. By becoming a seller on Mech Keybs, you agree to comply with this Seller Policy in addition to the general Terms and Conditions.

2. Compliance with Laws

As a seller, you are required to comply with all applicable laws and regulations, including but not limited to consumer protection laws, data protection laws, and any specific regulations related to the products you sell.

3. Product Listings

  • Accuracy: Ensure that all product listings are accurate, complete, and not misleading.
  • Compliance: Products must comply with all relevant safety and regulatory standards.
  • Prohibited Items: Do not list any products that are illegal or prohibited by Mech Keybs. This includes, but is not limited to:
    • Counterfeit or unauthorized replica products
    • Stolen goods
    • Weapons or explosives
    • Illegal drugs or drug paraphernalia
    • Products that infringe on intellectual property rights
    • Any other items prohibited by local, state, or federal law

4. Order Fulfillment

  • Timeliness: Fulfill orders promptly and communicate any delays to the customer.
  • Shipping: Use reliable shipping methods and provide tracking information to customers.
  • Quality Standards: All products must meet the following quality standards:
    • Products must be new unless explicitly listed as used or refurbished
    • Products must match the description and images in the listing
    • Products must be free from defects unless otherwise stated in the listing
    • All components and accessories as described in the listing must be included

5. Customer Service

  • Responsiveness: Respond to customer inquiries and issues promptly and professionally.
  • Returns and Refunds: Handle returns and refunds in accordance with your store’s return and refund policy.

6. Seller Conduct

  • Professionalism: Conduct yourself in a professional manner in all interactions with customers and Mech Keybs staff.
  • Respect: Treat customers and other sellers with respect and courtesy.

7. Enforcement

Failure to comply with this Seller Policy may result in account suspension or termination. Mech Keybs reserves the right to take any necessary actions to enforce this policy.

8. Amendments

Mech Keybs reserves the right to amend this Seller Policy at any time. Sellers will be notified of any significant changes.

9. Acceptable Content Guidelines

Mech Keybs is committed to providing a platform that empowers creators while maintaining a respectful and lawful environment. All sellers must adhere to these guidelines:

Intellectual Property Rights

You must own or have the necessary rights to use, display, and sell any content you upload. Respect copyright, trademark, and publicity rights laws.

Prohibited Content

Illegal content, obscene material, content promoting violence, hate, discrimination, or illegal activities is strictly forbidden.

Hateful Content

We do not tolerate content that expresses hatred towards or attacks on any person or group based on protected characteristics.

Accuracy and Honesty

Ensure all product descriptions and tags are accurate and not misleading.

Responsibility

You are responsible for understanding and complying with all applicable laws in the regions where you sell.

Content Review

All content is subject to review by Mech Keybs. We reserve the right to remove any content at any time and for any reason.

Consequences

Violation of these guidelines may result in content removal, account suspension, or termination.

By uploading content to Mech Keybs, you agree to comply with these Acceptable Content Guidelines and our Terms of Service. For full details, please refer to our complete Acceptable Content Guidelines.

10. Print-on-Demand Services

Mech Keybs partners with Printful for print-on-demand fulfillment. Vendors must:

1. Account Requirements

  • Maintain an active Printful account
  • Properly connect Printful to their Mech Keybs store
  • Keep payment methods current in Printful
  • Monitor Printful notifications and updates
  • Comply with both platforms’ policies

2. Design Requirements and Guidelines

  • Follow Printful’s specific requirements for each product type:
  • File formats supported by Printful
  • Resolution requirements per Printful’s specifications
  • Product-specific template requirements
  • Color and printing limitations as defined by Printful
  • Ensure designs meet both Mech Keybs and Printful content guidelines

3. Fulfillment Process

  • Orders are automatically sent to Printful for production
  • Printful handles:
  • Product printing
  • Quality control
  • Packaging
  • Shipping
  • Vendors are responsible for:
  • Accurate product setup in Printful
  • Design placement within templates
  • Monitoring order status
  • Addressing design-related issues

4. Pricing and Costs

  • Base costs are determined by Printful
  • Vendors set their profit margins above Printful’s base price
  • Platform fees may apply to final pricing
  • Shipping rates are calculated by Printful
  • Price updates may occur due to Printful cost changes

5. Quality and Returns

  • Print quality standards are maintained by Printful
  • Production issues are handled through Printful’s support
  • Design-related issues remain vendor responsibility
  • Returns process follows Printful’s policies
  • Vendors should familiarize themselves with Printful’s quality guidelines

6. Service Updates

  • Changes to Printful’s services may affect availability
  • Product offerings subject to Printful’s catalog
  • Printing methods determined by Printful
  • Service interruptions may occur based on Printful’s operations

Disclaimers

1. General Disclaimer

The content in these Terms and Conditions, including all policies, guidelines, and other documentation on the Site, is provided for general informational purposes only. While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Site or the information, products, services, or related graphics contained on the Site.

2. No Legal Advice

Nothing contained in these Terms and Conditions or anywhere else on the Site constitutes legal advice. You should not rely upon this information without consulting with a qualified legal professional. No attorney-client relationship is created by your use of the Site or your interaction with Mech Keybs.

3. Product Disclaimers

  • All product descriptions are provided by vendors and have not been verified by Mech Keybs
  • Product images may vary from actual products
  • We do not guarantee the accuracy of vendor-provided information
  • Availability, prices, and specifications are subject to change without notice

4. Third-Party Content

Links to third-party websites, content, or services are provided for convenience only. We have no control over the content and accept no responsibility for them or for any loss or damage that may arise from your use of them.

5. Technical Disclaimers

  • We do not guarantee uninterrupted, secure, or error-free operation of the Site
  • The Site and its content are provided “as is” and “as available”
  • We disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement

6. Print-on-Demand Service Disclaimers

  • Colors may vary between screens and printed products
  • Minor variations in print placement and quality are normal and expected
  • We do not guarantee exact color matches or precise positioning of designs

7. User-Generated Content

We do not endorse or verify user-generated content, including reviews, comments, and vendor descriptions. Users rely on such content at their own risk.

8. Market Risks

Any financial or market-related information provided through the Site is for informational purposes only. Prices of products may fluctuate and availability is not guaranteed.

9. Professional Advice

Any professional advice or recommendations provided through the Site are for general informational purposes only. Consult appropriate professionals for advice specific to your situation.

10. Limitation of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

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