About Mech Keybs

How does Mech Keybs work?

We're a marketplace that brings together vetted, independent sellers of mechanical keyboards and accessories. Each seller operates their own shop on our platform.

Where do you currently ship to?

Currently, Mech Keybs only supports sales and shipping within the United States. We're working on expanding to other regions in the future.

How do you ensure quality on your platform?

We carefully vet all sellers before they can list products. We also monitor customer feedback and review sellers with consistent complaints.

How can I become a seller on Mech Keybs?

Visit our 'Become a Seller' page for information on our application process and requirements.

Policies and Procedures

Do all sellers have the same policies?

No, each seller sets their own policies for shipping, returns, and customer service. Always check the individual seller's policy before purchasing.

How do I find a seller's policies?

You can find each seller's policies on their shop page or in the product descriptions.

Returns and Disputes

How do I return an item or report a defective product?

Contact the seller directly through their shop's support system with your order ID and follow their specific process.

What if I have an unresolved dispute with a seller?

First, try to resolve it directly with the seller. If unsuccessful, Mech Keybs can step in to help mediate as a last resort.