Welcome to Mech Keybs, your premier Mechanical Keyboard Marketplace. Our platform brings together a curated selection of independent sellers, each offering unique products and operating their own shops within our marketplace. As a result, shipping methods, costs, and return policies can vary from seller to seller.
While this diversity allows for a wide range of options, it also means that there’s no one-size-fits-all policy across our platform. However, our commitment to quality remains constant. We rigorously vet all sellers to ensure they meet our high standards, aiming to provide you with the best possible shopping experience in the mechanical keyboard community.
Shipping
At Mech Keybs, shipping policies are determined by each individual seller. This means that shipping methods, costs, and timeframes can vary depending on which shop you’re purchasing from. We recommend checking the specific shipping information on each seller’s shop page before making a purchase.
Returns and Refunds
Our marketplace consists of independent sellers, each with their own policies for returns, refunds, and exchanges. Before completing your purchase, we strongly advise reviewing the seller’s specific return policy. This information can typically be found on the seller’s shop page or in the product description.
How to Initiate a Return
If you need to return an item, please follow these steps:
- Locate your order ID.
- Contact the seller directly through their shop support ticket system.
- Provide your order ID and explain your return request.
- Follow the seller’s instructions for their return process.
Remember, each seller may have different requirements or timeframes for returns, so it’s important to act promptly and follow their specific guidelines
Dispute Resolution
We hope that all transactions go smoothly, but we understand that issues can sometimes arise. If you encounter a problem with a seller that you can’t resolve directly, Mech Keybs is here to help. We’ll step in as a last resort to mediate and resolve disputes. Our primary goal is to ensure a positive buying experience for all our customers.
Our Commitment to Quality
At Mech Keybs, we’re dedicated to maintaining high standards across our platform. We carefully vet all sellers before allowing them to list products on our site. If we receive consistent complaints or disputes about a particular vendor, we will review their standing as a seller. Your satisfaction and overall positive experience are our main objectives, and we continuously work to uphold these standards.
Questions?
If you have any questions about shipping, returns, or any other aspect of your purchase, don’t hesitate to reach out. You can contact the seller directly for order-specific inquiries, or get in touch with our customer support team for general questions or assistance.